Refund Policy

Refund Policy for Land Surveying Services:

Thank you for choosing our land surveying services. We understand the importance of providing high-quality and valuable survey results. Please review our refund policy outlined below.

1. No Refunds for Dissatisfaction with Survey Results: We acknowledge that land surveying involves a significant amount of work and effort in preparing the survey document. Once the survey has been conducted and the survey document has been developed, the work is considered completed. Therefore, we do not offer refunds if you are dissatisfied with the results of the land survey, as substantial work has already been invested in its preparation.

2. Estimated Time of Arrival (ETA): Any estimated time of arrival (ETA) provided is solely an estimate. While we strive to complete the survey within the specified timeframe, unforeseen circumstances or complexities may cause delays. As a result, customers are not entitled to any refund or discount if the survey is delivered past the original estimated timeframe. The ETA provided is intended for general guidance and should not be considered a guarantee of delivery time.

3. Cancellations: If you decide to cancel an order for land surveying services, you must provide a written statement stating the reason for cancellation. The cancellation request should be submitted in writing to our customer support team. Please note that any possible refund that may be applicable in such cases is at the sole discretion of Alli Surveying. We will review the cancellation request and determine if any refund is warranted based on the circumstances.

4. Communication and Resolution: We value your satisfaction and are committed to addressing any concerns you may have about our land surveying services. If you have questions or issues, we encourage you to reach out to our customer support team. We will work with you to find an appropriate resolution within the framework of this refund policy.

By engaging our land surveying services, you acknowledge that you have read and understood our refund policy and agree to abide by its terms and conditions.

Note: This refund policy is subject to change without prior notice. For the most up-to-date information, please refer to our website or contact our customer support.